Resources for 2021

Engage the 2021 B2B Buyer

B2B companies are working to carefully coordinate customer experiences across every touch point as a response to post-pandemic shifts. But B2B firms can’t be satisfied with a simple pivoting to digital channels, they need to recreate the personal connections that have been lost with data-driven personalization across the buyer journey. We hope the below resources can help you in your pursuit to deliver 1:1 digital relationships in 2021 and beyond.

B2B Online: Retaining Customers Long Term

Join us this year at B2B Online to quickly capitalize on changes in B2B buyer behavior. Happening Feb 24-25, the virtual event will include a panel discussion with Kibo that will focus on customer retention and how best to engage and re-engage B2B customers.

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What Key Features Will You Need in a B2B Ecommerce Platform in 2021?

Thanks to the pandemic, the evolution of B2B sales toward digital accelerated rapidly. What key platform features will you need to accommodate hyper-digitization? And to drive personalization at scale?

Read The Blog

Find Success in the Acceleration to Digital Sales

While B2B organizations report that their more high-touch, low-volume sales process makes it harder to implement personalization than their B2C counterparts, the benefits of doing so in our accelerated commerce world are clear. Read our free guide to understand the top 3 use cases for B2B personalization, and how a B2B personalization strategy can drive higher ROI.

Download B2B Guide

Webinar: Delivering on the New, Digitized Selling Relationship

Brian Beck, one of the leading authorities in B2B Ecommerce, partnered with Kibo for this virtual chat. Watch it to learn how to leverage digital channels to retain your impatient and distracted customers.

Watch

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